![]() It boils down to Mercari not seeming to care about looking out for their sellers. Mercari could do a lot to improve the app if they just stepped up to protect sellers more. It seems like Mercari isn't too interested in getting involved with buyer-seller disputes which means if a buyer wants to take advantage of the system and play you, they pretty much can. It comes down to a lack of seller support. Here's just a couple of examples of what could happen as a seller on Mercari: Mercari has no support number and while they do have an online Help Center, sellers can have a real hard time coming up against sellers who want to scam them. ![]() Unlike eBay where you have the PayPal Resolution Center acting as the mediator between buyers and sellers, Mercari seems to leave you to work it out amongst yourselves. ![]() Biggest Complaint: Not Enough Support For Sellers While I understand Mercari needs to provide protection for buyers, it seems to have swayed too far in their favour in this case. Unfortunately, this gives fraudulent buyers an opening to scam sellers.Īll a buyer has to do is say they didn't receive the item or they're not happy with it and they don't have to pay. The way Mercari works: a buyer will pay 50% of the purchase price first and the other 50% once they've received the item. When you sit down and work it out, Mercari is actually more expensive than eBay. While there are no listing fees, Mercari takes a whopping 10% chunk of the selling price. I think Mercari is being slightly misleading when they say it's completely fee-free. While I totally get that review sites are more prone to attracting more negative reviews than positive, this is an unusually high percentage.Īfter reading through them, here are the 3 biggest issues coming up again and again… 1.
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